What personal data does Spinago collect?

It collects registration data (name, date of birth, email, residence), payment and verification details, and automatic usage data such as device, IP and session activity. Crypto wallet addresses are recorded for transaction processing.

Is my data shared with third parties?

Data is shared only with payment processors, game providers, verification services and regulatory authorities as needed to run the platform and meet legal obligations. Personal data is not sold.

How can I access my personal data?

Under the Privacy Act 1988, a player can request access to the data held about them by contacting the support team. Correction of inaccurate data can be requested the same way.

How does Spinago protect my data?

SSL encryption protects data in transit, card data is handled through compliant processors, and internal access is restricted by role under the licence conditions.

How do I contact Spinago about a data concern?

Contact the 24/7 support team via live chat or email. Unresolved concerns can be escalated to the Office of the Australian Information Commissioner (OAIC).

Privacy Spinago Australia

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Table of contents

This page explains how an online casino such as Spinago typically handles personal data for players in Australia, under the Privacy Act 1988 and its Australian Privacy Principles. It covers what data is collected, how it is used and shared, and the rights available to players. the Spinago operator processes data in line with its Curaçao eGaming licence obligations and applicable Australian privacy standards.

📋 What Data Is Collected

Account registration requires identifying data: name, date of birth, email and country of residence. Payment processing adds transaction details and, for verification, identity documents such as a photo ID and proof of address. Usage data — device type, browser, session activity and IP address — is gathered automatically, along with cookie data. For crypto transactions, wallet addresses tied to deposits and withdrawals are recorded as part of the ledger.

The data collected is limited to what the platform needs to run accounts, process payments and meet its legal duties. Sensitive identity documents are requested only at verification, which keeps the initial data footprint small at signup.

🔧 How Data Is Used

Collected data supports account management, processing deposits and withdrawals, and meeting the verification and anti-money-laundering obligations attached to the licence. It also enables fraud prevention, responsible gambling monitoring and, with consent, marketing. Where processing rests on a legal obligation rather than consent — such as AML checks tied to withdrawals — it continues regardless of marketing preferences. Players who have not opted in receive only service messages, such as withdrawal confirmations. Consent given for marketing can be withdrawn at any time through the account settings, and doing so does not affect the service messages that keep a player informed about deposits, withdrawals and security events on the account.

Personal data may be shared with payment processors, game providers and identity-verification services strictly to deliver the platform's functions. Regulatory authorities, including the Curaçao licensing body, may receive data where reporting obligations apply. The operator does not sell personal data; sharing is limited to operational and legal necessity.

🍪 Cookies and Tracking

The site uses session cookies to keep a player logged in, analytics cookies to measure traffic, and preference cookies to retain settings like language and currency. Non-essential cookies can be managed or disabled in the browser, though disabling session cookies may affect login and gameplay.

🛡️ Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and the Australian Privacy Principles, players hold several rights:

Access to the personal information held about them.
Correction of inaccurate or outdated data.
Information on how their data is collected and used.
The ability to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Requests to exercise these rights go to the Spinago support team, which handles them within the framework's timeframes.

🔒 Data Security

The platform applies SSL encryption to protect data in transit and restricts internal access to personal information. Card data is handled through compliant processors rather than stored in full, and crypto transactions rely on the blockchain's own cryptographic security. Staff access is limited by role, so only those who need a record can reach it. Payment card details are processed by compliant third parties rather than held in full on the platform, and the cryptographic nature of crypto transactions means wallet activity is secured by the underlying blockchain. No system is entirely immune to risk, but layered encryption, access controls and external processing reduce exposure considerably.

🎧 Contact and Complaints

Players with a data concern contact the 24/7 Spinago support team through live chat or email. Where a concern is not resolved, Australian players may escalate to the OAIC, the supervisory authority for privacy under the Privacy Act.

📊 Conclusion

Spinago handles personal data to run accounts, process payments and meet licence and Australian privacy obligations. Players retain access, correction and complaint rights under the Privacy Act 1988. Anyone with a data question should contact the support team.